Crew FAQs

If I turn 18 before the convention, do I still need to get my parents to sign a waiver?

  • Nope! So long as your 18th birthday is before September 29, 2016, you do not need a waiver. However, if your birthday is on September 29th or after, even if it’s during the convention, you will need to submit your form.

Can I volunteer in two different departments?

  • We appreciate how excited you are to help out! Unfortunately, volunteering in two departments is way too much work for any one human, so we place every person in just one department.

Can I cosplay while volunteering?

  • Tricky question! Some departments allow cosplay while others don’t. It really depends on each director and if you are in a job that could allow for cosplay.

When will I know what department I’m in?

  • Once your form has been processed and reviewed you will receive an Acceptance/Confirmation Email. This email is based off of meeting individual requirements and available slots within certain departments. Departments that require an in-person interview will need to have their interview done first before placement can be made. If you attend Crew Department Fair to do your interview, then placement will be done that day. If you do not meet the interview requirement then placement will be at the discretion of the Crew Directors.

Which department needs the most help?

  • Everyone could use more crew members! We’ll be sure to notify you if any departments you’ve selected fill up before the convention, but check out the departments page and choose what you think will be the best fit for you first.

Do I need to submit anything once I’ve turned in my application?

  • Nope! Some departments require an interview before officially making you part of their team, but don’t worry about things like resumes or cover letters. This is a volunteer organization and you’re meant to have fun with us! Resumes are decidedly not fun.

What do I get for volunteering?

  • You mean besides joining a family with some of the best people on Earth, the warm fuzzies from creating a wonderful experience for guests and attendees, and behind the scenes views of the largest convention in the Southeast? Well…
  • If you meet the minimum 14 hours required, you will be eligible to return to crew with a free crew badge for the next year.
  • As crew, you will also get access to cool parties and events, like the Dead Dog party on Sunday of the convention, and the New Years Kick-Off.

How many hours are we required to volunteer?

  • You are required to volunteer for 14 hours in order to qualify for your free crew badge for the following year.

Oh no! I missed the deadline to submit my application! Is all hope lost?

  • If you missed the deadline, you may want to contact your prospective department and see if they are still able to take on new recruits. If you missed it, and the department can’t accept you, there is always walk-in volunteering!

I CAN VOLUNTEER?! Why didn’t you tell me sooner! I already bought my badge!

  • All AWA membership badges are non-refundable, but we have options! You can either transfer your current badge to someone else (by emailing, or walk-in volunteer. It’s always better to experience the convention at least once before volunteering, so just checking out and attending the con in your first year may be helpful!

Something came up and I can no longer volunteer 🙁 What should I do?

  • If you are unable to volunteer, we ask that you notify us by September 21, 2016. You can do this by sending an email to with the subject line “Cancellation”.
  • If you do not contact us (and have no valid excuse), you may be unable to sign up for crew in future years.